是您叫我吗？
2、Thank you for waiting （sir）。
让你久等了。
3、 Yes, I see!
是，对！
4、Thanks to you.
托您的福！
5、Thank you very much.
谢谢！
6、I'll get one for you in just a moment.
是，马上给您拿来。
7、It's my pleasure.
不客气。
8、I hope enjoy your flight!
祝您旅途愉快！
9、I'm not sure, I'll check it.
不清楚，马上查询。
10、Yes, I know （No, I don't know）。
知道了（不知道）。
11、Please!
12、Good morning （afternoon,evening） sir,welcome aboard.
您好，欢迎。
13、Excuse me.
打扰了（过意不去）。
14、Yes,I'm going away right now.
是，马上就去。
15、I'm sorry.
很报歉（对不起）。
精益从心开始，改善由我做起;
ie is from the heart, improvement is from you.
下一道工序就是客户;
the next position is your customer.
团队的效率才是真效率;
team efficiency is the real efficiency.
标准作业，作业标准;
standard operating, operate standardized.
我的设备我保养，我的品质我保证;
keep equipments well maintained, let quality be better guaranteed.
坚持改善，天天向上;
pursue improvement, make progress everyday.
不求一次完善;
improvement is not for only once.
改善只有更好，没有最好;
there is no best but better for improvement.
今天你提案了吗!今天你改善了吗!
have you submitted your proposal today? have you made improvement today?
上联：整理整顿是基础;下联：清洁清扫是保持;横批：素养自然行。
seiri, seiton are the foundation;
seiso, setketsu are for keeping.
shitsuke comes naturally.
库存是万恶之源!
inventory is the resource of all badness.
降低库存，减少浪费;
reduce inventory, decrease waste.
一针一线，价值体现;
a single needle or piece of thread embodies value.
搬运寻找，尽量减少;
movement and looking for things should be reduced to the minumum.
多余动作，劳而无获;
no gain for unnecessary movements.
动作优化，有功无过;
it is never wrong to optimize movements.
过量加工，费时费工;
surplus process is a waste.
浪费资源，金钱去填;
resources waste needs money to fill.
优化程序，省心省力;
optimized procedure saves time and money.
一二三四，步调一致;
one, two, three, four, keep the step along the goal.
发现问题，及时报告;
discover problem, report it in time.
隐藏错误，害人害己;
hiding mistake is harmful.
501.Would you mind serving now？
现在上菜好吗？
502.Pardon meI’ve made a mistake about your dish.
请原谅，我把您的菜搞错了。
503.SorryI’ll let you know when I make sure.
对不起，我问清楚马上就告诉您
504.Anything else would you like？
您想再要点别的'吗？
505.Would you like to have some fruit？
您喜欢吃点水果吗？
506.What kind of vegetable would you like？We have a choice of fresh asparagusgreen beans、spinach and grilled tomatoes.
您想要哪种蔬菜？我们有新鲜的芦笋、豆角、菠菜和烤熟的西红柿供您选择。
507.We offer European breakfastAmerican breakfastwhich one do you prefer？
我们这提供欧路式早餐，美式早餐，您喜欢哪一种?
508.A variety of fruit juices are served herewe have tomato juice、orange juice、grapefruit juice and pineapple juice.
这里供应各种水果汁，有番茄汁、橙汁、葡萄汁、菠萝汁。
509.We serve toast、rye bread、croissant and Danish pastrieswhich do you prefer？
我们有吐司、黑面包、牛角包、丹麦点心等，您要哪一种？
510.Breakfast contains boiled eggs 、scrambled、friend or poached eggswhat is your preference？
早餐包括煮蛋、炒蛋、煎蛋，您要哪一种？
511.We serve a variety of fruits：bananas、litchis、pineapples、pears、watermelons、apples and orangeswhich would you like？
我们有各种水果: 香蕉、荔枝、菠萝、梨子、西瓜、苹果、橙子等。您喜欢哪一种？
512.We serve hot drinks：hot chocolate、coffee、tea、hot milk and cocoawhat is your preference？
我们提供各种热饮：热巧克力、咖啡、茶、惹牛奶、可可，您要哪种？
513.We provide Scotch whiskyIrish whiskyCanadian whisky and American whiskywhich do you prefer？
我们的威士忌有苏格兰的，爱尔兰的，加拿大的，美国的，您要哪种？
514.We serve different wines like FrenchItalianGermanAustralian and American. What is your preference？
我们提供各国葡萄酒，有法国的，意大利的，德国的，澳大利亚的和美国的，您要哪种？
515.We serve these beersSan MiguelCarlsbergLowenbrauSun ToryBlue Ribbon and Five starwhich one do you prefer？
我们有各种啤酒，生力啤，嘉士伯，卢云堡，三得力，蓝带和五星，您要哪种？
516.We provide a set-menu dinnerbuffetbarbeque or cocktail party，what is your preference？
我们提供西餐套餐，自主餐，烧烤，鸡尾酒会，您要哪种？
