2)What kind of room would you like to reserve?您想订哪种类型的房间?
3)A single room or a double room? 要单人间还是双人房间？
4) For which dates do you want to book the rooms? 您想订哪几天的房间呢？
5) What time will you be arriving? 您将在何时到达？
6) May I know your name? 您能告诉我您的名字吗？
7)How long will you be staying? 您将要住多久？
8)I’d like to confirm your reservation. 我要确认一下您的预订。
9) I’ll check the room availability. 我查查客房预订情况。
10) You should pay a deposit of US$1000 beforehand. 您应预期付1000美元的定金。
11)There is a 10 per cent discount. 10%的折扣。
12)What kind of room would you be prefer? 您要什么样的房间？
13) Have you got a booking? 您预订了吗？
14) We’ll extend your reservation for you.我们将会按您的要求作相应的更改。
15) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！
16) Please don’t leave anything behind.请不要遗忘你的东西。
17) Mind (or watch) your step! 请走好！
18) We wish you a pleasant journey. 祝您旅途愉快！
19) Have a nice trip!一路平安！
20) Thank you for coming. 谢谢您的光临。
21) Thank you for staying in our hotel. 感谢您在我们饭店下榻。
22) I’m very grateful to you. 非常感谢您。
23) It’s very kind of you. 谢谢，您真客气。
24) You are (most) welcome. 不用谢，不用客气。
25) Not at all.不用谢。
26) Don’t mention it.不用谢。
27) My pleasure.(or with pleasure)很高兴能为您服务。
28) Glad to be of service. 很高兴为您服务。
29) At your service.乐意为您效劳。
30) I’m sorry.很抱歉。
31) Excuse me.对不起。
32) I’m terribly sorry. It’s my fault. 非常抱歉，那是我的过错。
33) I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。
34) Sorry to have kept you waiting. 对不起，让您久等了。
35) Sorry to interrupt you. 对不起，打扰了。
36) That’s all right.这没什么。
37) Never mind.不要紧，没关系。
38) Let’s forget it.算了吧！
39) What can I do for you?我能为您干点什么？
40) Can I help you?我能为您干点什么？
41) Is there anything I can do for you? 有什么能为您效劳的吗？
42) Just a moment, please. 请稍等一下。
43) I’ll switch you to Room 1120.我马上给您接301房间。
44) What number are you calling?请问对方什么电话号码。
45) Who would you like to talk to? 请问受话人姓名？
46) Could you hold the line, please? 请（拿着话筒）稍等一会好吗？
47) My hearty congratulations! 衷心祝贺您！
48) As you wish(or like) 随您的便。
49) Certainly./Of course.当然可以。当然可以。
50) Please don’t smoke here.请不要在这里抽烟。
21、What can I show you.
您要买什么?
22、How do you like this fashion (color ,size ,design )?
您喜欢这种款式(颜色、尺寸、图案)吗?
23、The extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。
Please try us again tomorrow.
请明天再来看看。
24、They are altogether 175(one hundred and seventy-five) yuan.
共计175元。
You may pay in cash or with credit card.
您可以付现金也可以用信用卡。
25、You have made a good choice, you have very good taste.
您真会买东西。您眼力真好。
酒店常用英语句子（三）
接待用语：
1、Good morning(afternoon , evening) , sir(madam)
早上(下午、晚上)好，先生(夫人)。
2、How do you do?
您好!(初次见面)
Glad to meet you .
很高兴见到您。
3、How are you?
您好吗?
Fine , Thanks . And you ?
很好，谢谢。您好吗?
4、Welcome to our hotel (restaurant , shop).
欢迎到我们酒店。
5、Wish you a most pleasant stay in our hotel .
愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.
希望您在我们宾馆过得愉快。(客人刚入店时)
I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。(客人在饭店逗留期间)
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。(客人离店时)
7、Have a good time!
祝您过得愉快!
电话用语：
8、**hotel , front desk . Can I help you?
**饭店，前厅。您找谁?
9、Sorry , I’ve dialed the wrong number .
对不起，我拨错号了。
10、May I speak to your general manager?
能和你们总经理说话吗?
Speaking.
我就是。
11、Sorry , he is not in at the moment .
对不起，他现在不在。
Would you like to leave a message ?
您要留口信吗?
12、Pardon.
对不起，请再说一遍，好吗?
I beg your pardon.
对不起，请再说一遍，好吗?
祝贺语：
13、Congratulations!
祝贺您!
14、Happy birthday!
生日快乐!
15、Happy new year!
新年快乐!
16、Merry Christmas!
圣诞快乐!
17、Have a nice holiday!
假日快乐!
18、Wish you every success!
祝您成功!
答谢和答应语:
19、Thank you (very much) .
谢谢您(非常感谢)。
20、Thank you for your advice (information , help)
感谢您的忠告(信息、帮助)。
21、It’s very kind of you .
谢谢，您真客气。
22、You are welcome .
不用谢。
23、Not at all.
不用谢。
Don’t mention it .
不用谢。
24、It’s my pleasure .
非常高兴为您服务。
(With pleasure.)
(My pleasure.)
25、I am at your service .
乐意为您效劳。
26、Thank you for staying in our hotel.
感谢您在我们酒店下榻。
27、I’m sorry .
很抱歉。
28、Excuse me .
对不起。
29、I’m sorry ,It’s my fault.
很抱歉。那是我的过错。
30、Sorry to have kept you waiting .
对不起，让您久等了。
31、Sorry to interrupt you .
对不起，打扰您了。
32、I’m sorry about this.
对此表示抱歉。
33、I apologize for this.
我为此道歉。
34、That’s all right.
没关系。
35、Let’s forget it.
算了吧。
征询语：
36、Can(May)I help you?
我能帮您什么吗?
Yes, please.
好的。
37、What can I do for you .
我能为您干点什么?
38、Is there anything I can do for you ?
有什么能为您效劳的吗?
39、Just a moment , please.
请稍等一下。
40、May I use your phone?
我能借用您的电话吗?
Certainly.
当然可以。
Yes, of course .
当然可以。
指路用语:
41、Go upstairs/downstairs.
上楼/下楼。
乘飞机旅行英语常用语
我的`座位在哪里?
Where is my seat?
我能将手提行李放在这儿吗?
Can I put my baggage here ?
是否可替我更换座位?
Could you change my seat, please?
我是否可将座位向后倾倒?（向后座的乘客说）
May I recline my seat?
我是否可抽烟?
May I smoke?
需要什么饮料吗?
What kind of drinks do you have?
机上提供那些饮料?
What kind of drinks do you have?
请给我一个枕头和毛毯。
May I have a pillow and a blanket, please?
我觉得有些不舒服，是否可给我一些药?
I feel a little sick, Can I have some medicine?
还有多久到达檀香山?
How much longer does it take to get to Honolulu?
这班班机会准时到达吗?
Will this flight get there on time?
我担心能否赶上转机班机。
I'm anxious about my connecting flight.
请告诉我如何填写这张表格?
Could you tell me how to fill in this form?
我要订9月15号到纽约的班机。
I'd like to make a reservation for a flight to New York on September 15th.
408次班机何时抵达？
What time does Flight 408 arrive?
机票多少钱？
How much is airfare?
我想要确认我预订的机位。
I’d like to reconfirm my plane reservation please.
你有中文报纸吗？
Do you have Chinese Newspaper?
我有点儿冷,请给我一条毯子好吗？
I feel cool, may I have a blanket?
可不可以给我一副扑克牌？
May I have a deck of playing cards?
你此行的目的为何？
What is the purpose of your visit?
你有任何东西要申报吗？
Do you have anything to declare?
我没有东西申报。
I have nothing to declare.
对不起，哪里是行李提领区？
Excuse me, where is the baggage claim area?
行李遗失申报处在哪里？
Where is the lost luggage office?
我可以在哪里找到行李推车？
Where can I get a luggage cart?
我要把一万元台币换成美金。
I'd like to change NT$10,000 into U.S. Dollars, please.
你能告诉我在哪里兑换外币吗？
Can you tell me where to change money?
你们接受旅行支票吗？
Can you accept travelers checks?
汇率是多少？
What's the exchange rate?
请出示你的护照。
May I see your passport, please?
你要在美国待多久？
How long are you going to stay in America?
我会留在美国一个星期。
I will stay for one week.
酒店常用词汇
入住登记手续：Check-in
客房服务：Room Service
退房（时间）：Check Out（Time）
前台：Front Desk，Reception
酒店大堂：Lobby
咖啡馆：Coffee shop
服务员，侍者：waiter（餐厅、旅馆的服务生、行李员）
电话叫醒服务：Wake Up Call，Morning Call
餐厅在那儿?：Where is the dining room?
日常用语
你好，很高兴认识你：How do you do，I’m glad to meet you.（It's nice meeting you.）
请问你叫什么名字：May I have your name, please?
我可以试穿一下吗：May I try it on?
多少钱：How much?
干杯：Cheers! Bottoms up!
我迷路了，您能告诉我怎么回饭店吗：I'm lost．Could you do me a favor to find my hotel?
你能帮我拍照吗：Could you take a picture for me?
非常感谢：Thank you very much.
不客气：You're welcome．
我就是忍不住：I just couldn't help it.
让我们保持联系：Let's keep in touch.
我怎样能跟你联络上：How can I get in touch with you?
我将会尽我最大努力：I'll do my best.
请稍等一下：Wait a moment please.
你先请：After you
我们该走了：We'd better be off.
我真要累死了：I'm really dead.
真是那样吗：Is that so?
我不确切知道：I don't know for sure.
太好了，太棒了：That's something.
这主意真棒：Brilliant idea!
此话当真：Do you really mean it?
你帮了大忙：You are a great help.
我身无分文：I'm broke.
我一直不太喜欢这东西：I never liked it anyway.
别跟我耍花招：Don't play games with me!
看情况再说：That depends.
请问如何前往…… ？：Excuse me, How do I get to the ....... ?
